InterSwitch Limited - Lagos, Nigeria - Director, Cards and Payments Tokens Group

Director, Cards and Payments Tokens Group

InterSwitch Limited - Lagos, Nigeria (Nigeria)

Job Description

Interswitch,a payment and processing company who strongly supports diversity in the workplace, is looking to fill the following leadership position as part of itsPAN African expansion strategy.
If you have a proven and successful track record and are interested in being part of  a winning team, we strongly encourage you to explore the following opportunity:
 
Job Summary

• This high profile role will have full P&Lresponsibility for the business group. The individual will be responsible fordeveloping and implementing a focused strategy to build on and strengthen theservice offering while driving growth in revenues, profitability, markets andcustomer base.
• The individual will also have a hands-on role indeveloping customer relationships and forging/ expanding strategic alliancesacross various industries and geographical locations.
• The charismatic and influential individual willprovide effective leadership in building a high performing culture withincommercial and operational teams in this fast-paced and entrepreneurial Group.
• The individual will also leverage his/ her experience to establish best practices and operational excellence within thedefined business area in line with the Group’s policies and strategic intent.

 
Principal Duties and Responsibilities
 
Strategic and Operational

• Serve as a member of the Group’s management team andcollaborate with other senior executives in the development and implementationof the Group’s broader corporate strategy
• Demonstrate ownership of and communicate the Group’sstrategic direction and objectives and ensure the operations of the businessgroup aligns with the Group’s standards and values
• Oversee and champion the articulation and developmentof a focused business strategy in alignment with the Group’s overall strategicobjectives
• Assess, structure and negotiate expansionopportunities with consistent standards and discipline within the Group’srisk/return preferences
• Develop and maintain rewarding and credible businessrelationships with business leaders (local & international) and lead thedevelopment of strategic alliances/ partnership with appropriate businesses/companies
• Establish adequate operational systems and control toensure the proper monitoring of the business group’s performance against planand budget
• Ensure the implementation of Group policies andprocedures and adequate systems to monitor proper adherence
• Oversee the preparation of the business group’sbudget, in line with the business strategies and growth plans, and monitor itsimplementation
• Provide leadership, mentoring and coaching support tothe business group’s leadership team (and other team members) to effectivelydeliver on set targets and improve overall performance
• Establish and maintain an operating structure(staffingplans) for the business group that identifies and leverages talent to optimizeperformance and enhance output
• Oversee the development and management of domestic,trans-national and international card schemes for customers and ensure theon-going identification of new customers and revenue streams to increase marketreach and revenue
• Report regularly to the Group’s management committeeon the performance (financial, operational, product/ service, etc.) of thebusiness group and contribute towards the update of the Group’s corporatescorecard

Technical
 
Oversee and coordinate the development and continuous customization of existing and new card and token payments products/ services to meet customer/  market needs and expectations
 
Human Capital Management

• Ensure reports are aware of and understand the processes within the team and their jobs
• Ensure KPIs are clearly spelt out, understood, documented and adequately monitored
• Determine knowledge, skills and ability required for staff and ensure they get adequate developmental activities to close any existing gaps.
• Organise regular career management sessions with staff to ensure they are adequately suited to their job roles and understand their career paths and progression.
• On the job coaching of staff to enhance performance
• Be able to translate the vision and purpose of own functional area to the team in order to foster commitment and better productivity of staff.
• Be able to employ diverse methods to ensure that members of the team imbibe cores values of the organization and stay motivated
• Manage and take overall responsibility for team performance
• Deal adequately with grievance and disciplinary issues as may arise within the team.

Reporting

• Prepare detailed and up to standard quarterly reports on functional areas managed to the overall group leader.
• Make recommendations to improve challenging or weak areas within own functional area, the team and organization (especially as regards human capital management)
• Ensure total understanding of and adherence to functional  KPIs
• Any other duties as assigned by the overall group head

 
Competency and Skill Requirements
 
This role is highly visible and will require the following:

• Very strong leadership skills with an ability to command respect from a highly motivated team
• Demonstrated ability to mentor other executives and leaders within the organization
• Highly self-motivated with strong commercial and business development acumen including excellent, selling, negotiation, and customer relationship management skills
• First class skills in strategic planning, presentation and communication, relationship management, operational and project management, change management and service management
• Demonstrated ability to work well under pressure and deliver within tight timeframes with superior analytical, decision-making, problem-solving and conflict-management skills
• Proven track record in successfully managing a profit centre as well as building and developing successful teams within a large organisation

 
 
 
 

 

Desired Skills & Experience

Requisite Education and Experience

• First degree in Business Administration or a Management related discipline
• 10 – 12 years post-qualification experiencewith at least four (4) years in a senior management and business development role
• In-depth knowledge and understanding of the  global and local  ICT and e-commerce/payment industriesincluding key operations, products and services and trends
• Knowledge of card schemes, financial andoperating models
• Up-to-date knowledge on card trends andproducts
• Experience or track record in the developmentand management of credit/debit/charge/prepaid cards
• Knowledge of card segmentation & loyalty
• Experience and track record in creating,implementing and maintaining closed card schemes
• Demonstrated record of superior business and personal performance in a high growth environment, with significant P&L experience including identifying growth opportunities and building the business

Key Performance Indicators

• Market share and customer growth
• Revenue growth
• Profitability
• Contribution of business group to overall Grouprevenues and profitability
• Customer satisfaction level
• Number of schemes and cards/tokens issued

 

Company Description

InterSwitch Limited is an electronic transaction switching and payment processing company with a business footprint that covers the provision of shared, integrated message broker solutions for financial transactions, e-commerce, telecoms value-added services and e-billing in the Nigerian environment.

The company is an independent, private sector led, limited liability Company focused on facilitating the exchange of value between service providers (financial, telecommunications and utilities), merchants, their customers, & other stakeholders on a timely and continuous basis nationwide.

Additional Information

Posted:February 28, 2012
Type:Full-time
Experience:Director
Functions:Product Management, Finance, Information Technology 
Industries:Information Technology and Services, Banking 
Job ID:2629678 
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