Job Title |
Channel Manager Retail |
Department: |
Sales and Distribution |
Location: |
Lagos |
Job Description: |
Retail Channel Management, Development and Growth
•Develop and integrate retail strategy with that of overall Sales & Distribution strategy
•Develop a criteria for signing up and grading retail players
•Oversee updated database of retail participants and monitor for integrity
•Ensure retail participants are equipped with knowledge of MTN products for seamless exchange with the ultimate consumers
•Identify training needs and implement training interventions with support of HR learning and development
•Ensure retail channel provides optimal visibility for MTN brand with the outlets portraying the look and feel
•Ensure retailers provide positive subscriber experience at point of purchase
•Initiate trade promotional activities to achieve push and pull effects
•Implementation channel reward and recognition initiatives
•Ensure optimal territorial coverage by field personnel
•Build and maintain relationship with formal retailers and drive relationship building initiatives by field teams
•Ensure resolution of retailer queries and complaints
Channel performance Management and Monitoring.
•Develop evaluation and performance criteria of retail sales
•Allocate sales targets and monitor performance
•initiate plans to facilitate target achievement
•Monitor channel profitability
•Performance of channel demand planning for optimal product availability
MTN Service Centres and Connects
•Provide a holistic service to the Service Centres and Connects
•Implement tactical initiatives to gain entry into the SCs and Connects and increase sales
•Set sales targets and monitor sales performance
•Deploy and monitor early warning procedures and mechanism to protect MTN interest.
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Job Conditions: |
Standard MTN Conditions
Travel - local |
Reporting To: |
Senior Manager, Sales Channels |
Required Skills: |
•B.Sc in a related discipline preferably Commerce
•5 years retail management experience which includes 3rd party, franchising management
•3 years experience in co-ordinating and facilitating a single point of access.
•Experience in financial management and profitability of SME.
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Employment Status : |
Permanent |
Qualification: |
B.Sc in a related discipline preferably Commerce |
This vacancy expires on 4/2/2012
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