MTN Nigeria - Channel Manager Retail

Job Title	Channel Manager Retail
Department:	Sales and Distribution
Location:	Lagos
Job Description:	Retail Channel Management, Development and Growth •Develop and integrate retail strategy with that of overall Sales & Distribution strategy •Develop a criteria for signing up and grading retail players •Oversee updated database of retail participants and monitor for integrity •Ensure retail participants are equipped with knowledge of MTN products for seamless exchange with the ultimate consumers •Identify training needs and implement training interventions with support of HR learning and development •Ensure retail channel provides optimal visibility for MTN brand with the outlets portraying the look and feel •Ensure retailers provide positive subscriber experience at point of purchase •Initiate  trade promotional activities to achieve push and pull effects •Implementation channel reward and recognition initiatives •Ensure optimal territorial coverage by field personnel •Build and maintain relationship with  formal retailers and drive relationship building initiatives by field teams •Ensure resolution of retailer queries and complaints Channel performance Management and Monitoring. •Develop evaluation and performance criteria of retail sales •Allocate  sales targets and monitor performance •initiate plans to facilitate target achievement •Monitor channel profitability •Performance of channel demand planning for optimal product availability MTN Service Centres and Connects •Provide a holistic service to the Service Centres and Connects •Implement tactical initiatives to gain entry into the SCs and Connects and increase sales •Set sales targets and monitor sales performance •Deploy and monitor early warning procedures and mechanism to protect MTN interest.
Job Conditions:	Standard MTN Conditions Travel - local
Reporting To:	Senior Manager, Sales Channels
Required Skills:	•B.Sc in a related discipline preferably Commerce •5 years retail management experience which includes 3rd party, franchising management •3 years experience in co-ordinating and facilitating a single point of access. •Experience in financial management and profitability of SME.
Employment Status :	Permanent
Qualification:	B.Sc in a related discipline preferably Commerce
This vacancy expires on 4/2/2012    Click to apply