Job Title |
Regional Account Partner |
Department: |
Enterprise Solutions |
Location: |
Kaduna |
Job Description: |
Key Account Management
•Establish and maintain effective business relations/ partnerships- with clients.
•Build an in-depth knowledge of the client’s operating environment,
business drivers, objectives, strengths and challenges to be able to
develop and implement solutions to meet their strategic needs.
•Assist client’s in understanding the value proposition and differentiations of the MTN data products and services.
•Handle all customer requests for service successfully including fault reports and billing queries.
•Develop a contact strategy; create and maintain an account development plan for each of the allocated accounts.
Business Development
•Increase MTN market share by achieving set target through the
acquisition of new accounts as well as development and maintenance of
current accounts.
Sales Management
•Oversee the completion of the end-to-end sales process – from client prospecting to bill delivery.
•Prepare and present all sales and contractual documentation to the customer, compliant to the MTN standards.
•Ensure full integration of quality management processes within all
sales activities for the allocated regional accounts, ensuring effective
deployment on a day to day basis.
Business Analysis
•Conduct research on potential customers and potential spend profile using the data mining system.
•Perform continuous analysis of the relevant industry, to identify new
prospects or opportunities for the regional sales department.
•Use relevant metrics and measures to routinely monitor performance
against targets and take appropriate actions to ensure targets are met
and exceeded.
•Provide sales performance data to support management decision – making.
Others
•Support the Sales Regional Manager in developing sales plans by providing professional advice and input.
•Ensure integrated channel management supported by appropriate systems
such as the CRM; use knowledge management to increase the
professionalism of account management.
•Prepare weekly and monthly regional sales status reports. |
Job Conditions: |
Standard MTNN working conditions
May be required to work extended hours / weekends
Tool of Trade Vehicle will be required for the Job
A valid drivers license
May be required to work extended hours /overtime/weekends
80% of work is carried out on the field
National travel and a valid drivers license.
Constantly on the road prospecting for new clients and selling more services to existing clients
|
Reporting To: |
Regional Manager, Sales |
Required Skills: |
•First degree in Business Administration, Commerce or any other related discipline
•4 years work experience including:
•Experience in the sales environment of a telecommunications company, preferably customer-facing
•Exposure to strategic planning |
Employment Status : |
Permanent |
Qualification: |
First degree in Business Administration, Commerce or any other related discipline |
This vacancy expires on 4/10/2012
|
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