LOTUS NOTES DOMINO ADMINISTRATOR
Location : Abuja, NIGERIA
Application Deadline : 13-Apr-12
Type of Contract : Service Contract
Post Level : SB-3
Languages Required :
English
Duration of Initial Contract : Initial period of one year
Background
In view of the award of project to design and deploy databank management
system at Bureau of Public Procurement (BPP) at their premises at 11,
Suleiman Barau Crescent, Off Ibrahim Taiwo Street, Aso-Villa, Abuja by
United Nations Office on Drugs and Crime (UNODC) and to be implemented
by the ITS Abuja Team, there is a need for the commencement of
implementation activities for the project titled GLOT29ING, hence
positions to be filled for the successful coordination and
implementation of project deliverables at specified timeline and
knowledge would be transferred to BPP’s appointed ICT Unit before
closure of project.
Under the guidance and direct supervision of
the IT Infrastructure Projects Coordinator, the Lotus Notes Domino
Administrator (LNDA) provides leadership in execution of ICT services at
the Bureau of Public Procurement (BPP) Office, implements ICT
management systems and strategies, provides daily technical support to
all users and team members of lotus notes messaging and intranet
services. The incumbent is responsible for review and advice on the use
of new messaging technologies that will enhance BPP’s productivity. The
LNDA promotes a client-oriented approach.
The LNDA supervises
technical support staff and works in close collaboration with the
Systems and Development Teams in Abuja and UNODC HQs staff for resolving
complex ICT-related issues.
Duties and Responsibilities
Summary of Key Functions:
Implementation of ICT strategies and introduction/implementation of new messaging and intranet technologies
E-mail messaging systems
Effective functioning of the CO hardware and software packages
Supervision and coordination of helpdesk support team
Provision of administrative support
Facilitation of knowledge building and knowledge sharing
1. Ensures implementation of ICT strategies and
introduction/implementation of new technologies focusing on achievement
of the following results:
Compliance with corporate information
management and technology standards, guidelines and procedures for the
BPP technology environment.
Daily interaction with technical counterpart at HQ for full compliance and Standard Operation Policies
Provision of inputs to elaboration of internal policies and procedures
on the use of ICT. Elaboration of the content of internal Standard
Operating Procedures in ICT in consultation with office management.
Development and update of the ICT annual plan.
Provision of support to the use of Lotus Notes Domino functionality for improved business results and improved client services.
2. Administer E-mail messaging systems focusing on achievement of the following results:
Manage and administer all email messaging systems and their corresponding or associated hardware or software
Identifyand resolve problems affecting messaging systems performance, efficiency and availability in a timely manner
Maintain and troubleshoot mail routing, replication and threshold
Perform daily lotus notes administration tasks such as Notes ID
creation, re-certifying notes users, moving notes users to different
servers
3. Ensures effective functioning of hardware and software packages focusing on the achievement of the following results:
Monitor and analyse e-mail system activities to ensure maximum performance, efficiency and avilability
Recommend, schedule and perform software improvements, upgrades and/or purchases
Supervision of the implementation of corporate notes domino systems.
Install, configure and initiate lotus notes/domino servers, software ad corresponding equipment
Set and administer server storage space allotments, resource reservations and directory assistance
Monitor and test email server software performance and provide statistics and reports
Development of new software packages for high impact results (e.g.
office management system, electronic registry, etc) as required.
4 . Supervision and coordination of helpdesk support team
Provision of daily supervision of the help desk team
Technical advice and monitoring of the active directory service.
Maintenance of an up-to-date data base of intranet users and activities
5 . Provides administrative support focusing on achievement of the following results:
Provision
of technical advice in procurement of new equipment for the CO and
projects, provision of technical specifications and information on best
options in both local and international markets, review of quotations
and bids.
Maintenance of an up-to-date inventory of the software and hardware.
Maintenance of the library of reference materials.
Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit.
Competencies
Functional Competencies:
Building Strategic Partnerships
Level 1.1: Maintaining information and databases
Analyzes general information and selects materials in support of partnership building initiatives
Promoting Organizational Learning and Knowledge Sharing
Level 1.1: Basic research and analysis
Researches best practices and poses new, more effective ways of doing things
Documents innovative strategies and new approaches
Job Knowledge/Technical Expertise
Level 1.1: Fundamental knowledge of processes, methods and procedures
Understands the main processes and methods of work regarding to the position
Possesses basic knowledge of organizational policies and procedures
relating to the position and applies them consistently in work tasks
Identifies new and better approaches to work processes and incorporates same in own work
Strives to keep job knowledge up-to-date through self-directed study and other means of learning
Demonstrates good knowledge of information technology and applies it in work assignments
Promoting Organizational Change and Development
Level 1.1: Presentation of information on best practices in organizational change
Demonstrates ability to identify problems and proposes solutions
Design and Implementation of Management Systems
Level 1.1: Data gathering and implementation of management systems
Uses information/databases/other management systems
Client Orientation
Level 1.1: Maintains effective client relationships
Reports to internal and external clients in a timely and appropriate fashion
Organizes and prioritizes work schedule to meet client needs and deadlines
Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
Responds to client needs promptly
Promoting Accountability and Results-Based Management
Level 1.1: Gathering and disseminating information
Gathers and disseminates information on best practice in accountability and results-based management systems
Core Competencies:
Demonstrating/safeguarding ethics and integrity
Demonstrate corporate knowledge and sound judgment
Self-development, initiative-taking
Acting as a team player and facilitating team work
Facilitating and encouraging open communication in the team, communicating effectively
Creating synergies through self-control
Managing conflict
Supervisory and coordination role
Learning and sharing knowledge and encourage the learning of others.
Promoting learning and knowledge management/sharing is the
responsibility of each staff member.
Informed and transparent decision making
Required Skills and Experience
Education:
Secondary Education; first University Degree in Computer Science,
Sciences or closely related Engineering field desirable, but it is not a
requirement. Certification in RHCE and IBM lotus note messaging is a
requirement and Microsoft Certified Systems Engineer (MCSE) or Microsoft
Certified Professional (MCP) is required. If certification is not
available at the time of recruitment, it should be obtained within 6
months.
Experience:
10 years of hands-on work experience in design, implementation, and
administration of lotus domino e-mail infrastructure in an enterprise
environment. LAN and WAN operations and administration. Demonstrated
ability to manage multiple SMTP Servers is also essential.
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