Vacancy Title: Maintenance Support Officer
Department: Operations
Date Published: Mar 29, 2012
Closing Date: Apr 12, 2012
Vacancy Description
Location: Kaduna
JOB SUMMARY
The
position incumbent supervises the installation, repair, and maintenance
of retail outlet/ VMI equipment. The employee is required to plan and
assign the work for a team of subordinate employees, to review work
performance and ensure conformity with established methods, policies,
and procedures.
4. SPECIFIC DUTIES & RESPONSIBILITIES
· Coordinates
and supervises Retail outlet/VMI maintenance activities by scheduling
work assignments, setting priorities, and directing the work of a team
of subordinate employees.
· Tracks
scheduled work assignments to subordinate employees in line with
service level agreement (SLA) with user departments using the
maintenance report log.
· Determines material, equipment, and spares and makes requisitions for spare parts to service Retail outlet/VMI equipments
· Works
in coordination with the Retail network maintenance manager, call
center attendants, customer service units and Retail branch manager in
order to ensure that retail outlet/VMI equipments have the barest
minimal downtime.
· Liaise
with suppliers/vendors in sourcing for original maintenance materials
and spares at competitive prices whilst ensuring that quality of work
done are not compromised.
· Ensures
updated record of equipment data base at retail outlets/VMIs and keeps
track of equipment movement by carrying out quarterly equipment data
census.
· Evaluates and verifies employee performance through the review of completed work assignments and work techniques.
· Supervise installation of new equipments at Retail outlets/VMI.
· Performs on the job intervention subordinate employees on difficult maintenance
· tasks.
· Maintains good working relationship with a team of subordinate employees and keeps them motivated.
· Carry out monthly market survey for spare parts and materials used for maintenance purposes.
· Implements
assigned work order systems, preventive maintenance inspection
schedules etc to subordinate employees for the purpose of ensuring
proper maintenance of equipment at retail
· outlets/VMI locations whilst ensuring that approved dispensing pump tolerance limits are adhered to at the retail outlets/VMI.
· Generates
purchase Requisitions for the execution of outsourced maintenance works
and also for the reimbursement of Retail branch managers minor
maintenance spends.
· Carry out equipment failure analysis and generate report for same.
· Directs subordinate employees for the purpose of ensuring that assignments are completed in a safe, proper and timely manner.
· Participates
in meetings, workshops and seminars for the purpose of conveying and/or
gathering information required to perform functions.
· Responds to emergency situations for the purpose of resolving immediate maintenance concerns.
· Writes accurate and complete maintenance work reports for management use.
· Report to management any unsafe practice or condition which may put workers or the environment at risk.
7. QUALIFICATIONS & EXPERIENCE
B.Sc. in Mechanical/Electrical Engineering
At least 3 years relevant work experience. Not more than 30 years of age.
8. KNOWLEDGE & SKILLS REQUIRED
Essential:
· Administrative experience
· Demonstrated understanding and management of an asset data base systems
· Advanced knowledge and proficiency in MS Office products, with particular emphasis on excel, internet and email capability.
o Time Management skills.
o Knowledge of basic fuel equipment preventive and corrective maintenance practices
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