RS Hunter Limited - Service Engineer

RS Hunter Limited, a firm committed to offering full HR outsourced services to take away the day to day challenge of finding the right people. At RS Hunter we believe our clients have the resources, what we do is to galvanize, advice and, partner with our clients to understand the peculiarities of their businesses and then find the best solutions and best HR strategies that work.


RS Hunter Limited is recruiting for the position of:


Job Title: Service Engineer

Location: Lagos

Job Purpose is:
To ensure all machines are working effectively to produce maximum output. Overall responsibility for machine maintenance and service planning.

Responsibilities:

• Provide support to the Production Department in accordance to with the terms of the customer contract and Service Level Agreements (SLA)
• Scheduled Maintenance of all machines which includes all the heavy machinery (personalization, mailing, milling and embedding) on a weekly and monthly basis
• Carry out troubleshooting, repairs and servicing of all machines,enable hardware to the highest standards
• Conduct and record safety tests on all machines
• Recording and reporting (weekly /monthly) on down time, spare level and others that might affect machine operability
• Write accurate professional reports on technical issues and interfacing with all involved functions
• Interprets maintenance manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools
• Ensure all machines are in excellent conditions, serviced regularly and spare parts stock levels are maintained
• Partly responsible in setting up new machines and conducting pre-­set up inspection prior to installation.
• Adhere to installation guidelines and industry best practices in order to deliver quality Operations.
• Trouble shooting when errors occur on the machines
• Report and escalate all observed incidents, irregularities that occur through proper operational escalation points
• Develop service culture amongst all machine operators
• Training of card engineers, mailing officers on proper operation of machines
• Monitor the card engineers/mailing officers’ use of the machines and ensure they are working effectively
• Ability to impart knowledge to new card engineers on the workings of machines within unit
• Conduct technical training to team members and Customers when required
• Sourcing for spares by liaising with machine suppliers and required technical partners
• Responsible in setting up new machines and conducting pre-­delivery inspection prior to installation at Customers’ premises
• Commit and discharge duties in compliance with the ISO 9001 and any other requirements and standards
• Any other duties as required by the management from time to time

Requirements and Experience:

• Bachelors Degree in Engineering, preferably Mechanical, Electrical and Electronics or Physics
• At least 2 years experience in a related field.
• Very keen graduates will be considered as training is provided.
• Excellent verbal and written communication skills
• Good interpersonal and organizational skills
• Strong Analytical and problem solving skills
• Must be articulate
• Must have a good grasp of the industry and the local environment
• Must be good at paying attention to details
• Good supervisory skills
• Listening Skills
• Communication Skills.
• Confident and articulate
• Disciplined
• Must be able to work under pressure and deliver on time

Application Closing Date
11 October, 2012

How To Apply
Interested candidates should send CV and Application to: vacancy@rs-hunter.com using Job Title as the Subject of the email.