Hot Position at Standard Chartered Bank Nigeria

Ops Control & Support Team Leader
Standard Chartered Bank – Nigeria – SCB (Nigeria)

Job Description
Supervise Mandate room/custodians to ensure customer mandates are kept in a secure, clean and organized environment
Supervise and manage document retrieval process efficiently in line with established standards.
To supervise CDD Quality assurance performed on all DSR, PAYROLL and RM account opening packages
To supervise and ensure periodic review is carried out on CDD due accounts.
Services and well-controlled operations are provided to both internal and external customers in the areas of customer a/c maintenance, documentation and mandate management.
Ensure the branch/Accts Services process is smooth and efficient
Ensure adequate CDD and AML measures are deployed in line with the Group and Regulatory requirements
To ensure workflow is reviewed periodically to improve efficiency and control.
To provide guidance to operational staff in the form of up-to-date procedures/user guides.
Key Roles & Responsibilities
Supervise Mandate room/custodians to ensure customer mandates are kept in a secure, clean and organized environment
Supervise and manage document retrieval process efficiently in line with established standards.
To supervise CDD Quality assurance performed on all DSR, PAYROLL and RM account opening packages
To supervise and ensure periodic review is carried out on CDD due accounts.
Services and well-controlled operations are provided to both internal and external customers in the areas of customer a/c maintenance, documentation and mandate management.
Ensure the branch/Accts Services process is smooth and efficient
Ensure adequate CDD and AML measures are deployed in line with the Group and Regulatory requirements
To ensure workflow is reviewed periodically to improve efficiency and control.
To provide guidance to operational staff in the form of up-to-date procedures/user guides.
Supervise Mandate room/custodians to ensure customer mandates are kept in a secure, clean and organized environment
Supervise and manage document retrieval process efficiently in line with established standards.
To supervise CDD Quality assurance performed on all DSR, PAYROLL and RM account opening packages
To supervise and ensure periodic review is carried out on CDD due accounts.
Services and well-controlled operations are provided to both internal and external customers in the areas of customer a/c maintenance, documentation and mandate management.
Ensure the branch/Accts Services process is smooth and efficient
Ensure adequate CDD and AML measures are deployed in line with the Group and Regulatory requirements
To ensure workflow is reviewed periodically to improve efficiency and control.
To provide guidance to operational staff in the form of up-to-date procedures/user guides.
Supervise Mandate room/custodians to ensure customer mandates are kept in a secure, clean and organized environment
Supervise and manage document retrieval process efficiently in line with established standards.
To supervise CDD Quality assurance performed on all DSR, PAYROLL and RM account opening packages
To supervise and ensure periodic review is carried out on CDD due accounts.
Services and well-controlled operations are provided to both internal and external customers in the areas of customer a/c maintenance, documentation and mandate management.
Ensure the branch/Accts Services process is smooth and efficient
Ensure adequate CDD and AML measures are deployed in line with the Group and Regulatory requirements
To ensure workflow is reviewed periodically to improve efficiency and control.
To provide guidance to operational staff in the form of up-to-date procedures/user guides.
Supervise Mandate room/custodians to ensure customer mandates are kept in a secure, clean and organized environment
Supervise and manage document retrieval process efficiently in line with established standards.
To supervise CDD Quality assurance performed on all DSR, PAYROLL and RM account opening packages
To supervise and ensure periodic review is carried out on CDD due accounts.
Services and well-controlled operations are provided to both internal and external customers in the areas of customer a/c maintenance, documentation and mandate management.
Ensure the branch/Accts Services process is smooth and efficient
Ensure adequate CDD and AML measures are deployed in line with the Group and Regulatory requirements
To ensure workflow is reviewed periodically to improve efficiency and control.
To provide guidance to operational staff in the form of up-to-date procedures/user guides.
Qualifications & Skills
University degree and 4 years experience in relevant field.
A broad and in-depth knowledge of banking practices with relevant working experience in account opening unit.
A good working knowledge of risk management.
Customer-oriented.
Good inter-personal and management skills.
Ability to manage the operation of computer systems -eBBS.
Skilled in microsoft office.
Good organization skills.

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