Standard Chartered Bank Nigeria - Head, Facilities Management

Head, Facilities Management
Standard Chartered Bank – Nigeria – SCB (Nigeria)
Job Description

FACILITIES MANAGEMENT
•Manage any outsourced provider of facilities management services to ensure adherence to the service level agreement.
•Manage (directly or through an outsourced provider) planned preventative maintenance in accordance with group standards.
•Manage (directly or through an outsourced provider) a help desk and/or reactive maintenance.
•Evaluate country sourcing (procurement) strategies and agree with department head.
•Manage CRES procurement and supply arrangements in cooperation with Global Sourcing.
-Manage all CRES operational activities in line with Group standards
-Deliver property services in a cost efficient and effective way
-Introduce industry best practice to the country CRES function
-To provide strategic direction and leadership to CRES facilities management, ensuring first class customer care and value for money.
-In conjunction with regional portfolio manager and head of CRES assist with the creation of overall real estate strategies and plans for the business units and country.
-Conduct portfolio analysis, development and execution of the global real estate strategic plan as it relates to the country.
Key Roles & Responsibilities
In conjunction with and as directed by the Head of CRES:
• Facilitate the relocation of the SCBN Head Office from the old site to the new building.
. Support the speedy settlement of staff in the new head office. Manage all escallations in the new building.
. Work with the New Head Office Project Consultants and Contractors to deliver the new office space within the set time.
. Drive the country real estate strategic planning for CRES to ensure the long term occupancy plans for our property portfolio are aligned with business direction.
•Implement portfolio management metrics that illustrate the financial performance of the property assets.
•Implement models to link business and real estate strategy to forecast supply and demand for space and developing master and strategic plans for utilisation and development potential of land and/or buildings with the bank’s property portfolio for the country.
•Undertake real estate due diligence reviews as and when required for potential new business acquisition.
•Implement property plans in alignment with agreed strategies.
•Assume overall responsibility for the effective implementation of the GPMS ensuring the capture of global property data country, address, type, use and tenure and populate costs across the country portfolio.
•Ensure all property insurance data is captured and accurately reported using the insurance module of GPMS
•Manage leases (and the associated risks) both where the bank is lessor and lessee.
•Ensure all other databases are properly populated in a timely way such as the Transaction Tracking Report, “Boomerang” asset register, lifecycle replacement programme, space utilisation.
•Deal directly with landlords and external real estate agents and such like.
Qualifications & Skills
- A very good University education from a reputable institution with second class upper division.
- First Degree in Engineering, Architecture, Facility Management.
- A second degree with a suitable professional qualification will be an added advantage.
- Extensive facilities management experience gaining in a “blue chip” corporate environment.
-Strategic thinker combined with a high degree of pragmatism.
-Excellent leadership skills and team management experience.
-Proven track record of delivering excellence through their leadership and communication skills.
-Experience of successfully managing and delivering and delivering multiple services to internal and external stakeholders.
-Excellent interpersonal skills and the influence to deal with the broad spectrum of customers both within and outside the bank.
-Ability to adapt proactively to customer requirements.
-Budgetary control and financial management experience.
-Skilled at swift problem identification, prevention and resolution.
-Using initiative to review continuously and improve services.

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