Reports To: Profile Team Leader/MMIA Duty Manager Function: Security Location: Lagos.
Purpose Statement: To
provide effective ongoing support and advice to Customer Service Agents
(CSA’s) and Duty Managers, to ensure that correct passenger profiling
procedures are maintained to mitigate risks of attack against the
airline and passengers from terrorists posing as passengers. He/she also
ensures that fines for Inadmissible passenger are kept to a minimum by
ensuring that unlawful passengers are properly screened.
Key Accountabilities:
-
Provides effective monitoring of CSA’s to ensure that proper procedures
for profiling of passengers is maintained at all times, both for
primary and secondary screening - Ensures that passenger issues
relating to possible forged documents are handled and strictly adhered
to according to Air Nigeria and regulatory procedures. - Provides effective advice and support to Duty Managers, regarding suspicious passengers and or travel documents -
Ensures close supervision of CSA’s is maintained and any potential
issues/discrepancies are dealt with appropriately and reported to the
Team Leader and or Duty Manager - Gives effective direction and close support to Team Lead/CSA’s - Maintain good working relationship with all AN staff, Airport Authorities and High Commission Officials - Diligent, resourceful, respectful, and tactful
Knowledge, Skills and Experience: The position requires a university degree / HND from a Recognised institution. Applicant must possess 3 years of previous work experience.
The following skills are essential: • Effective Communication skills. • Ability to work with little supervision. • Team Player. • High level of personal credibility Working Relationships: Internal: Air Nigeria CSA’s, and Duty Managers External: Airport Authorities
Method of Application: Interested
candidates whose skills and capabilities match the job profile should
send their CV subject: “Security Profiler AIR NIGERIA/SC/SCP/0312” to
careers@myairnigeria.com.
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